Hire remote experts for a low, flat, monthly fee

We incentivise our team to avoid absences but absences do occur due to public holidays, illness, special occasions and other leave. Any leave (other than public holidays) taken in the first 6 months of service will be credited to your account, reducing your subsequent invoice (though is not otherwise refundable). After the first 6 months, if a staff member assigned to you is absent for more than 4 weeks in a calendar year then we will credit your account for the surplus days, resulting in an offset against the next invoice.

You will be invoiced monthly and can pay via direct deposit to our Australian bank account. You may find it simplest to set up an Internet banking schedule to remit your payment automatically each month.

We are an Australian-owned business based on the Gold Coast, with our remote operations based in India. In 2023, we celebrated 20 years of bringing genuine Indian expertise to customers around the world.

We offer seamless communication channels to ensure that you are kept up-to-date on progress. All your assigned staff provide you work progress updates at intervals of your choice. They are available throughout their shift on your preferred platform, such as Slack, Microsoft Teams, Skype or similar, so you can contact them instantly.

Our prices are all-inclusive. You pay a simple flat monthly rate. There are no hidden fees. We cover the costs including wages, basic supervision, training, retirement benefits, health insurance, travel, office space, hardware, selected software, Internet, electricity and so on. The only exception is that if you want your assigned expert to use specific licensed commercial software, licensed digital assets or specific hardware then we would need to pass the cost on to you.

We provide basic supervision but not project management. We will ensure your assigned staff attend work on time and work conscientiously throughout each shift. We are also on hand to assist if you have any questions or concerns about your staff. You retain control over the work process though. You assign work directly to your assigned staff and they will report directly back to you each shift (or more often, if you wish) so that you can monitor their progress and issue further instructions.